Privacy Policy

Data Collection And Storage

In summary, we collect information about you when you:

1. Create an account

2. Use the platform

3. Attend an event

4. Visit our website

5. Communicate with us

We also collect information, such as usage statistics, by using cookies, server logs, and similar technologies. If you elect to use certain features, we collect information through other sources such as social media services.

Information You Provide to Us

• We collect information that you provide to us. When you sign up for or use Tango, you voluntarily share certain information about yourself including your name, email address, phone number, gender, date of birth, and general location. 

• When you complete your profile, you also have the option to share other details about yourself such as your education, professional experience, interests, and preferences. To add pictures, you may allow us to access your camera or photo gallery.

• When you participate in surveys or market studies, we collect information about your insights and experiences with our products and services.

• When you choose to participate in our events, we collect the information you use to register or enter.

• If you contact us (i.e. through email, on our app, or on social media), we collect the information you give us during the interaction.

• If you share information about other people (for example, if you use contact details of a friend for a given feature), we collect and process this information on your behalf in order to complete your request.

• We also process your chats with other users as well as the content you make public, as necessary for the operation of our services.

Information We Receive From Others

• Users may provide information about you as they use our services, for instance as they interact with you.

• If you connect your Facebook, Google, or other third-party accounts  to log into your Tango account, we use information from those accounts (such as name and email address) to improve your Tango experience. This is dependent on the privacy policies or settings for those accounts.

We get technical information generated when you use Tango

• Log data: When you use Tango, our servers record information about your activity (i.e. when you logged in, features you’ve been using, actions taken, and your interactions with other users).

• Device information. In addition to log data, we collect information about the device(s) you use to access our services. This includes hardware and software information such as IP address, type of device, operating system, settings, unique device identifiers, and crash data that help us understand when something breaks.

• Clickstream data and inferences. When you’re using Tango, we use your activity, such as events you attend and users you interact with to make inferences about you and your preferences. For example, if you attend a hiking event, we may infer you are interested in outdoor activities.

Data Use and Sharing

We’re committed to providing experiences that are relevant, safe, and personalized to you. To do that, we use your information to:

• Create and manage your account

• Connect you with other uses. 

• Help your friends and contacts find you on Tango. For example, if your friend brings you as a guest to their event, we can help your friend find you on Tango (when you both sign up for Tango) by searching for your account using the email or phone number you provided.

• Communicate with you about events, activities or people you might be interested in. 

• Respond to your questions, comments, or customer service requests

• Conduct analytics and research on how users use our services to develop and improve on them. For example, by logging how often people use a certain feature on Tango, we can understand if it’s useful. 

• Find and address ongoing, suspected, or alleged violations of our Terms

• Comply with legal requirements and work with law enforcement to keep Tango safe

• Review your messages on Tango to detect activity that poses a risk to the safety of you, our community and/or members of the public.

• Advertise Tango affiliates to you on the app.

• Send you updates (such as when you receive a new message on Tango or get invited to a new event) and news by email or push notifications, depending on your settings. You can decide to stop these notifications by updating your settings.

We have a legitimate reason for using your information in these ways. It’s fundamental to what we do at Tango and necessary in order to make Tango and its experiences relevant and personalized to you.

How and when we share information

Since our goal is to help you make connections, the main sharing of users’ information is with other users. We also share some users’ information with service providers and partners who assist us in operating the services. More details about how your information is shared with others follows.

• With other users: You share information with other users when you voluntarily disclose information on Tango (including your public profile). Please be careful with your info and make sure you’re comfortable with the content you share being visible. If someone submits a report involving you (such as a claim that you violated our Terms), we may communicate to the reporter actions, if any, we took as a result of their report.

• With our service providers and partners: We use third parties to help us operate and improve our services. These third parties assist us with various tasks, including data hosting and maintenance, analytics, customer care, marketing, advertising, payment processing, and security operations.

• With law enforcement / when required by law: We may disclose your information if necessary to comply with a legal process, to assist in the prevention or detection of crime, or to protect the safety of any person.

• With your consent or at your request: We may ask for your consent to share your information with third parties. In any such case, we will make it clear why we want to share the information.

How long we keep your information

We keep your personal information only as long as we need it for legitimate business purposes and as permitted by applicable law. If you decide to stop using Tango, you can close your account and your profile will no longer be visible to other users. After your account is closed, we will delete your personal information, as detailed below:

• When you choose to delete your profile on the app, account deletion is initiated and you will lose access to your account and all its data. We may hold onto your data for a retention period of 30 days. After 30 days, your profile information, chats, and event history will be permanently deleted.

Choices you have about your information

• Update your info: Account settings are accessible in the service, where you can rectify or remove information that you provided to us and that’s associated with your account directly within the service.

• Device permissions: Mobile platforms can have permission systems for specific types of device data and notifications, such as pictures and push notifications. You can change your settings on your device to either consent or oppose the collection, processing, or display of the corresponding information.

• Uninstall: You can stop all information collected by an app by uninstalling it using the standard uninstall process for your device. Note that uninstalling does not close your account.

• Account closure: You can close your account by using functionality provided directly on the service.

How we make changes to this policy

Since we strive to make sure the details of our data practices remain up-to-date, this policy may change over time. We will notify you if any changes take effect.

Contact us

If you have any questions about this Privacy Policy, you may send us an email at admin@tangosocialapp.com.